Junior Account Manager

About us

Large rollouts are routine here, such as imaging 12,000 laptops for a state agency over one summer. Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites.

The Junior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. This role is fully remote within Sri Lanka. Normal business hours, Monday to Friday, with some flexibility.

Job duties

• Track competitor activity inside your accounts
• Coordinate with customer success and support on at-risk accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Negotiate price increases and contract terms at renewal
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Prepare quotes and pricing proposals in Salesforce CPQ
• Report monthly on retention, churn risk and open pipeline
• Renew annual contracts on time, starting the conversation at least 90 days ahead

You'll need

• 1-2 years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Experience owning revenue targets for existing customers

Benefits

Rate: LKR 91,000 - LKR 125,000 pcm

• Medical insurance for you and your family
• Company laptop
• Internet allowance
• Learning budget
• Flexible hours
• Paid leave

Candidates must be eligible to work in Sri Lanka.

Let us know your current notice period and salary expectations.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Colombo Technology Group.