Junior Account Manager

Headquartered in Prague, the company has grown since 1984 by acquiring regional IT providers. Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites.

The role:

The Junior Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. You can work from home anywhere in Czechia. We have no office requirement. Most of our work is async, and meetings are kept short.

Key responsibilities:

• Forecast renewals and expansion revenue monthly
• Identify upsell and cross-sell opportunities and work them through to close
• Prepare quotes and pricing proposals in Salesforce CPQ
• Negotiate price increases and contract terms at renewal
• Report monthly on retention, churn risk and open pipeline
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

What you need:

• 1+ years in account management, sales or another client-facing commercial role
• Willing to travel up to 25%
• Clear written and verbal communication
• Organised, with a system for tracking dozens of open items across accounts

Preferred qualifications:

• Training in a sales methodology such as Sandler or Challenger
• Second language
• History of negotiating multi-year renewals
• Familiarity with Gainsight or ChurnZero

Benefits:

• Private medical care
• Extra annual leave days
• Life insurance

We will only contact shortlisted applicants.

Let us know your current notice period and salary expectations.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bittern Data Systems.