Junior Account Manager

Who we are

We advise hospitals and physician groups on revenue cycle, staffing models and payer contracts. Clients bring us in for process redesign, cost reduction and post-merger integration.

The role

We're looking for a Junior Account Manager to join our team. This is a remote role. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. The company is based in Utrecht, the Netherlands. The team is spread across multiple countries. Employment is through our payroll partner in Canada. Salary is paid monthly in local currency. Working hours overlap with Central European Time. A quiet workspace and good internet are required.

Duties

• Track competitor activity inside your accounts
• Escalate service issues internally and follow them to resolution
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Forecast renewals and expansion revenue monthly
• Run quarterly business reviews covering usage, spend and upcoming needs
• Report monthly on retention, churn risk and open pipeline

What we're looking for

• 0-2 years in account management, sales or another client-facing commercial role
• Organized, with a system for tracking dozens of open items across accounts
• Experience owning revenue targets for existing customers

Perks and benefits

Salary: $55,000-$72,000/year

• Two weeks of paid leave at year end
• Performance bonus
• Wellness allowance

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Advies Kok B.V..