IT Support Team Leader

As IT Support Team Leader at Northmoor Manufacturing, you'll handle day-to-day IT requests for about 250 employees across two offices. This position supports our Kraków office in person, with occasional travel to smaller sites.

Day to day

• Write and update knowledge base articles for common problems.
• Escalate network, server and application problems to the right team with clear notes.
• Install and update approved software and remove anything unlicensed.
• Track hardware inventory and warranty status in the asset system.

What we're looking for

• 8-10 years of help desk or desktop support experience.
• Familiarity with Microsoft 365 admin tasks.
• Valid driver's licence and reliable transportation for travel between sites.
• Experience with Active Directory user and group management.
• Basic networking: IP addressing, DHCP, DNS, Wi-Fi troubleshooting.

Schedule: Weekdays, 7:00 AM to 3:30 PM

Perks and benefits

• Overtime paid.

The company

Production lines run 24/7 on rotating 12-hour shifts. Since 1907, the company has grown into a key supplier for OEMs in Lesser Poland Voivodeship and beyond. Most of the floor leads started as machine operators.

Candidates must be eligible to work in Poland.

Duration: 3 months. Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Northmoor Manufacturing.