IT Support Specialist - Remote

A bit about us

O'Brien & Sons Building Company is a top-100 general contractor with 430 employees and more than a billion in annual volume. Our regional offices in California and four other markets manage hundreds of active projects. Start time is 6:30 a.m., and crews work 10-hour days in summer.

As IT Support Specialist - Remote at O'Brien & Sons Building Company, you'll handle day-to-day IT requests for about 250 employees across two offices.

Duties

• Escalate network, server and application problems to the right team with clear notes.
• Support desk phones and softphones in Teams Phone, RingCentral or Zoom Phone.
• Set up new hires with accounts, equipment and access on day one, and collect equipment from leavers.
• Respond to tickets, calls, chats and walk-ups through ServiceNow, Jira Service Management or Freshservice.

Requirements

• 3+ years of help desk or desktop support experience.
• High school diploma or GED required. Associate degree in IT preferred.
• Working knowledge of Windows 10/11 and basic macOS support.
• Valid driver's license and reliable transportation for travel between sites.
• CompTIA A+ certification or equivalent hands-on experience.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

What you get

The base pay range for this position is $31.50 to $35.50 per hour. Actual pay depends on experience, skills and location.

• Weekly pay.

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

Interview process: a phone call, a meeting with the hiring manager, and a final conversation with the team.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at O'Brien & Sons Building Company.