IT Support Specialist

Who we are:

The LTL network has terminals in several states and next-day service between them. We run flatbed and step deck loads for steel, lumber and building materials. Founded in 1988, we now have 80 employees.

Role overview:

We need an IT Support Specialist. This is a contract position based in Columbus, Ohio. We want someone who stays calm with frustrated users and keeps good notes in the ticket. This position supports our Columbus office in person, with occasional travel to smaller sites.

What you'll be doing:

• Image, deploy and recover Windows 11 and macOS laptops using Intune, Autopilot or Jamf.
• Keep ticket notes and time entries up to date.
• Escalate network, server and application problems to the right team with clear notes.
• Fix printers, docking stations, monitors and conference room AV equipment.

Who you are:

• 2+ years of help desk or desktop support experience.
• High school diploma or GED required. Associate degree in IT preferred.
• CompTIA A+ certification or equivalent hands-on experience.
• Experience with Active Directory user and group management.

Nice to have:

• ITIL 4 Foundation.

What you get:

Compensation: $55,000 - $72,000/year DOE.

• Referral program.

Green Brothers Trucking provides equal employment opportunities to all employees and applicants.

Send us your resume. No cover letter needed.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Green Brothers Trucking.