IT Support Specialist

No call center and no offshore help desk. When clients call, one of us picks up.

As IT Support Specialist at Gardenbench Tech Support, you'll handle day-to-day IT requests for about 250 employees across two offices.

Main duties

• Reset passwords, clear account lockouts and re-register MFA in Active Directory and Entra ID.
• Set up new hires with accounts, equipment and access on day one, and collect equipment from leavers.
• Fix printers, docking stations, monitors and conference room AV equipment.
• Escalate network, server and application problems to the right team with clear notes.
• Install and update approved software and remove anything unlicensed.
• Lift and move equipment up to 50 lbs and work under desks when needed.

About you

• 3+ years of help desk or desktop support experience.
• Basic networking: IP addressing, DHCP, DNS, Wi-Fi troubleshooting.
• Valid driver's license and reliable transportation for travel between sites.

Job Type: Full-time

Pay: $32.00 - $36.50 per hour

Expected hours: 40 per week

Benefits:

• Weekly pay
• Vision insurance
• Dental insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Day shift

Experience:

• IT Support Specialist: 1 year (Preferred)

Ability to Commute:

• Los Angeles, CA (Preferred)

Work Location: In person

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gardenbench Tech Support.