- Salary
- Salary not disclosed
- Experience
- Fresher friendly
- Job type
- Full-time
- Location
- Work from home
Gravelreach PlumbingVerified companyWork from home5 Nov 2026
This job includes an online test
You'll take it right after applying — about 60 minutes. It is proctored: you'll need a camera and must stay on the test screen.
Most of our work is residential service and replacement, with some light commercial. Gravelreach Plumbing has an opening for an IT Support Analyst. Hands-on support role. You'll set up laptops, fix Wi-Fi issues, reset MFA and walk people through things patiently. This role is fully remote within India. A stable internet connection and a backup power option are required.
The job includes: set up new hires with accounts, equipment and access on day one, and collect equipment from leavers; reset passwords, clear account lockouts and re-register MFA in Active Directory and Entra ID; image, deploy and recover Windows 11 and macOS laptops using Intune, Autopilot or Jamf; connect remote users to VPN and troubleshoot access issues; respond to tickets, calls, chats and walk-ups through ServiceNow, Jira Service Management or Freshservice.
You'll need:
Schedule: Second shift, 12:00 PM to 9:00 PM, Monday to Friday.
We offer health insurance for you and your family, provident fund, paid leave, overtime pay, internet reimbursement and gratuity.
Please include your notice period and salary expectations.
Start: Flexible.
Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gravelreach Plumbing.
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