Internal Sales Team Leader

ABOUT THE COMPANY

Clients include Fortune 500 manufacturers, health systems and logistics companies. Applicants can apply, onboard and pick up shifts through our mobile app. Founded in 1995, we now have 530 employees.

THE POSITION

We are creating this position because the workload has grown. Base salary plus monthly commission. Monday to Friday, no nights or weekends. This role handles a high volume of quotes. Speed and accuracy matter more than a polished pitch. Our team is spread across 9 countries. Headquarters is in Los Angeles. Contract role, full-time hours, paid in USD at the end of each month. You will need at least 3 hours of overlap with US Pacific time. Please make sure you have dependable internet and backup power.

RESPONSIBILITIES

Log calls, emails and next steps in Salesforce or HubSpot. Support outside sales reps with quotes, samples and order status for their territories. Learn product specs well enough to suggest substitutes when items are out of stock. Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours. Hit monthly gross margin and revenue targets. Handle order changes, returns and credit requests. Call existing accounts on a set rotation to win reorders and add product lines.

MINIMUM QUALIFICATIONS

8+ years of phone sales, inside sales or customer service experience. Able to learn a large technical product catalogue quickly. Professional tone with customers who are frustrated about lead times. Reliable attendance.

DESIRABLE

Industrial, electrical or building products background. ERP experience (Epicor, NetSuite, SAP Business One). Knowledge of freight terms like FOB and LTL.

WHAT WE OFFER

Long-term engagement. Flexible hours.

We may close this posting early once we have enough applications.

Shortlisted candidates will hear from us within two weeks.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at HDN Workforce LLC.