Inside Sales Supervisor

Inside sales, outside sales and e-commerce teams support customers in New Jersey. We carry more than 100,000 products from thousands of suppliers.

Role overview:

We have an immediate opening for an Inside Sales Supervisor in Chicago. Base salary plus monthly commission. Monday to Friday, no nights or weekends. We work hybrid out of Chicago, usually three days in, two days remote.

Your responsibilities:

Learn product specs well enough to suggest substitutes when items are out of stock. Reactivate lapsed customers who have not ordered in six months or more. Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours. Answer inbound sales calls and web inquiries, typically 30 to 50 per day.

Skills and experience:

8+ years of phone sales, inside sales or customer service experience. Professional tone with customers who are frustrated about lead times. Familiar with a CRM such as Salesforce, HubSpot or Zoho. Accurate with numbers. You will calculate margin and freight on the fly. Working knowledge of Excel and Outlook. Able to learn a large technical product catalog quickly.

Schedule: Monday to Friday, 9:00 AM to 6:00 PM

Perks and benefits:

Pay range: $85,000-$111,000/year. Final offer will depend on experience.

Health insurance. 401(k) with a 100% match up to 5%. Paid parental leave.

Please include a short note on why this role interests you.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chen Industrial Supply.