Inside Sales Specialist

The role

We are backfilling a position after an internal move. Base salary plus monthly commission. Monday to Friday, no nights or weekends. The company is based in Melbourne, Australia. The team is spread across multiple countries. We hire in Austria through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. Core hours overlap with Sydney business hours until mid-afternoon. We use Slack, Notion and Google Meet. Cameras on for team calls.

Key responsibilities

• Reactivate lapsed customers who have not ordered in six months or more.
• Log calls, emails and next steps in Salesforce or HubSpot.
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours.
• Call existing accounts on a set rotation to win reorders and add product lines.
• Support outside sales reps with quotes, samples and order status for their territories.

Required qualifications

• 3+ years of phone sales, inside sales or customer service experience.
• Familiar with a CRM such as Salesforce, HubSpot or Zoho.
• Able to learn a large technical product catalogue quickly.
• Professional tone with customers who are frustrated about lead times.

Bonus points

• B2B distribution experience.
• Bilingual English and Spanish.
• Knowledge of freight terms like FOB and LTL.

Schedule: Monday to Friday, 7:30 AM to 4:30 PM

Compensation and benefits

• Performance bonus.
• Home office setup budget.
• Annual team retreat.
• Wellness allowance.
• Company laptop.

Company overview

Beer, wine and spirits go out to bars, restaurants and liquor stores daily. Outside reps get a car allowance and a phone.

Tell us your notice period and what salary you are looking for.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Scott Brothers Building Supply Pty Ltd.