Inside Sales Specialist

Our IT staffing division fills contract and full-time roles in development, infrastructure and help desk. Most of our associates work first and second shift in plants within 30 miles of the branch. Founded in 1982, we now have 190 employees. Bullpen seating, plenty of noise, and a whiteboard of open orders.

This role opened up after a team member moved internally. The Inside Sales Specialist sells by phone and email to small and mid-sized business customers. Mix of inbound inquiries and outbound calls to existing accounts. You can work from home anywhere in the US. We have no office requirement. Day-to-day communication is in Slack and Google Meet.

In this role you will

• Hit monthly gross margin and revenue targets
• Log calls, emails and next steps in Salesforce or HubSpot
• Review open quotes weekly and close out or archive the dead ones
• Answer inbound sales calls and web inquiries, typically 30 to 50 per day
• Learn product specs well enough to suggest substitutes when items are out of stock
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours
• Reactivate lapsed customers who have not ordered in six months or more
• Support outside sales reps with quotes, samples and order status for their territories

You'll need

• 3+ years of phone sales, inside sales or customer service experience
• Typing speed of 40+ WPM
• Working knowledge of Excel and Outlook
• Able to learn a large technical product catalog quickly
• Comfortable on the phone for most of the day

Schedule: Monday to Friday, 9:00 AM to 6:00 PM

Compensation and benefits

• Medical, dental and vision insurance
• 401(k) with company match
• Three weeks of PTO to start
• Flexible schedule
• Health, dental and vision coverage starting on day one

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Brown Recruiting.