Inside Sales Account Representative

Our branches sell fasteners, tools and safety supplies to manufacturers and construction companies. Vendor-managed inventory programs keep shelves stocked at customer sites.

The person in this role is relocating, so we are hiring a replacement. This role handles a high volume of quotes. Speed and accuracy matter more than a polished pitch.

Main duties

• Learn product specs well enough to suggest substitutes when items are out of stock.
• Build quotes in the ERP (Epicor or NetSuite) and follow up within 48 hours.
• Hit monthly gross margin and revenue targets.
• Support outside sales reps with quotes, samples and order status for their territories.
• Check stock and lead times with purchasing before promising delivery.
• Reactivate lapsed customers who have not ordered in six months or more.
• Handle order changes, returns and credit requests.
• Log calls, emails and next steps in Salesforce or HubSpot.

Required qualifications

• High school diploma or GED required; associate or bachelor's degree a plus.
• Able to learn a large technical product catalog quickly.
• Accurate with numbers. You will calculate margin and freight on the fly.
• Working knowledge of Excel and Outlook.
• Comfortable on the phone for most of the day.
• Reliable attendance.

Schedule: Monday to Friday, 8:00 AM to 5:00 PM

What you get

$62,000 to $83,000/year

• Medical, dental and vision insurance.
• 401(k) with 4% match.
• Three weeks of PTO to start.
• Flexible schedule.
• Vision insurance.

Jones Supply Co. is an Equal Opportunity Employer, including disability and protected veteran status.

Most hires start within two to three weeks of an offer.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jones Supply Co. LLC.