Head of Account Management

Clients include Fortune 500 manufacturers, health systems and logistics companies.

The role

This is a newly created position. Based in Gazipur with some travel for quarterly business reviews. The Head of Account Management manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Fully remote. You can work from anywhere in Bangladesh. We do not have many meetings. Most updates happen in writing. You get a company laptop and a headset before you start.

Essential duties and responsibilities

• Track competitor activity inside your accounts.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Forecast renewals and expansion revenue monthly.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Negotiate price increases and contract terms at renewal.
• Prepare quotes and pricing proposals in Salesforce CPQ.

Minimum qualifications

• 12+ years in account management, sales or another client-facing commercial role.
• Valid driver's licence.
• Comfortable having pricing and renewal conversations with senior buyers.
• Organised, with a system for tracking dozens of open items across accounts.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Nice to have

• Background in distribution, manufacturing or SaaS.
• Second language.

Perks and benefits

BDT 87,000 to BDT 100,000 a month

• Medical insurance.
• Provident fund.
• Paid leave.
• Life insurance.

Include your expected salary and earliest start date with your application.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Matubbar Recruiting.