Director of Account Management

Centralized scheduling, billing and call center teams support every clinic from Miami. Since 1989, the group has grown by bringing independent practices into one organization. Turnover is low, and several staff have been here since the practice opened.

Overview:

Murphy Medical Group is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. Based in Miami with some travel for quarterly business reviews. This role is remote. A quiet workspace and good internet are required.

Main duties:

• Forecast renewals and expansion revenue monthly
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Negotiate price increases and contract terms at renewal
• Resolve billing disputes with finance and keep the customer updated until closed
• Track competitor activity inside your accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Identify upsell and cross-sell opportunities and work them through to close
• Escalate service issues internally and follow them to resolution

Minimum qualifications:

• 8+ years in account management, sales or another client-facing commercial role
• Organized, with a system for tracking dozens of open items across accounts
• Bachelor's degree in business or a related field, or equivalent experience
• Experience owning revenue targets for existing customers
• Valid driver's license
• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM

Compensation: $158,000 - $198,000/year DOE.

What we offer:

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• 12 weeks of paid parental leave

Murphy Medical Group provides equal employment opportunities to all employees and applicants.

Please include a short note on why this role interests you.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Murphy Medical Group.