Director of Account Management

Clients hire us for Google Ads, Meta ads, email marketing and landing pages. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. The Director of Account Management manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. The company is based in Cardiff, the UK. The team is distributed across several countries. This is a full-time remote role. We use an employer of record in Ukraine, so you get a proper employment contract, not a freelance agreement. Working hours overlap with UK business hours. Clear written English is a must, as the team works across time zones.

The job includes: prepare quotes and pricing proposals in Salesforce CPQ; report monthly on retention, churn risk and open pipeline; resolve billing disputes with finance and keep the customer updated until closed; track competitor activity inside your accounts; manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M.

What you'll need:

• Valid driver's licence.
• Proficient in Salesforce or a comparable CRM.

Rate: UAH 215,000 to UAH 250,000 per month

We offer home office setup budget, public holidays observed per your country, 20 days paid time off and paid sick days.

Please include your notice period and salary expectations.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lakeworth Communications Ltd.