Director of Account Management

From the branch in Knoxville, recruiters fill orders same-day whenever they can. We're looking for a Director of Account Management to join our team. This is a remote role. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. You can work from home anywhere in the US. We have no office requirement. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

The job includes: run quarterly business reviews covering usage, spend and upcoming needs; coordinate with customer success and support on at-risk accounts; negotiate price increases and contract terms at renewal; report monthly on retention, churn risk and open pipeline; resolve billing disputes with finance and keep the customer updated until closed.

You'll need:

• 8+ years in account management, sales or another client-facing commercial role
• Experience owning revenue targets for existing customers

Salary: $150,000 - $176,000 per year

We offer health, dental and vision coverage starting on day one, 401(k) with company match and paid holidays.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at EJR Personnel, LLC.