Director of Account Management

Since 1993, the network has grown through acquisitions of smaller telephone and cable companies. Enterprise, wholesale and government customers buy Ethernet, wavelength and dark fiber services. We started in 1993 and have grown to about 730 people.

Birchscale Networks is hiring an account manager for the Channel group. Pay is base plus quarterly bonus tied to renewals and growth. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. We work hybrid out of St. Louis, usually three days in, two days remote.

Main duties

• Negotiate price increases and contract terms at renewal
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Forecast renewals and expansion revenue monthly
• Resolve billing disputes with finance and keep the customer updated until closed
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

Qualifications

• Comfortable having pricing and renewal conversations with senior buyers
• Bachelor's degree in business or a related field, or equivalent experience
• Experience owning revenue targets for existing customers
• Valid driver's license

Desirable

• Background in distribution, manufacturing or SaaS
• History of negotiating multi-year renewals
• Second language

Why work with us

Compensation: $148,000 - $173,000/year DOE.

• Medical, dental and vision insurance
• 401(k) with a 100% match up to 5%
• 11 paid holidays
• Flexible schedule
• Profit sharing

Birchscale Networks provides equal employment opportunities to all employees and applicants.

Applicants must be authorized to work in the U.S.

This position requires a background check.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Birchscale Networks LLC.