- Salary
- Salary not disclosed
- Experience
- Fresher friendly
- Job type
- Contract
- Location
- Work from home
Cedarridge IT Pvt LtdVerified companyWork from home5 Nov 2026
This job includes an online test
You'll take it right after applying — about 15 minutes.
About Cedarridge IT
Dentists, insurance agents and law offices make up most of the client list. We started in 1995 and have grown to about 32 people.
The role
Our team is growing and we are hiring a Desktop Support Engineer. We want someone who stays calm with frustrated users and keeps good notes in the ticket. Hands-on support role. You'll set up laptops, fix Wi-Fi issues, reset MFA and walk people through things patiently. You can work from home anywhere in India. We have no office requirement. A stable internet connection and a backup power option are required.
What you'll work on
Install and update approved software and remove anything unlicensed. Troubleshoot Microsoft 365 issues in Outlook, Teams, OneDrive and SharePoint. Keep ticket notes and time entries up to date. Image, deploy and recover Windows 11 and macOS laptops using Intune, Autopilot or Jamf. Connect remote users to VPN and troubleshoot access issues. Write and update knowledge base articles for common problems.
Requirements
2+ years of help desk or desktop support experience. Customer service skills and patience with non-technical users. Basic networking: IP addressing, DHCP, DNS, Wi-Fi troubleshooting.
Perks and benefits
₹6,50,000 to ₹7,00,000 per annum
Overtime pay.
Duration: 12 months. Start: Immediately.
Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cedarridge IT Pvt Ltd.
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