Design Researcher

About Lewis Apps

Our audience is small but loyal: about 40,000 newsletter subscribers who actually open it. Everyone has access to the analytics dashboard, and weekly numbers are posted in Slack. Product reviews happen on Thursdays, with demos of whatever shipped that week.

Job summary

Our research function is small. This role works across teams, chooses its own methods and is expected to say what the findings mean, not just report them. The Design Researcher plans and runs research that shapes what our product teams build next. Fully remote. You can work from anywhere in the US. You can set your own hours around a daily morning check-in. Strong written English is important, since much of our work is async.

What you'll do

• Build personas, task models and workflow maps grounded in data
• Present findings to product, design and leadership
• Synthesize findings in Dovetail, Miro or a spreadsheet and turn them into clear recommendations
• Coach designers and PMs to run their own lightweight research
• Design and analyze surveys in Qualtrics or SurveyMonkey
• Write screeners and recruit participants through User Interviews, Respondent or customer lists
• Combine behavioral data from analysts with qualitative findings
• Handle participant consent, incentives and data privacy

Skills and experience

• Degree in HCI, psychology, anthropology, sociology or a related field, or equivalent experience
• Strong interview moderation skills
• Hands-on experience with a range of qualitative and quantitative methods
• Comfort presenting to senior stakeholders
• Ability to write clear research plans and reports
• Basic statistics for survey analysis and sample sizes

Bonus points

• Accessibility research with participants who use assistive technology
• Setting up a research ops function
• R, Python or SPSS for quantitative analysis

Pay and benefits

Compensation: $136,000 - $156,000 a year

• Medical, dental and vision insurance
• 401(k) with company match
• 11 paid holidays
• Equity
• Home office stipend

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This position requires a background check.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lewis Apps.