Customer Service Team Leader

Our commercial banking group lends to manufacturers, health systems and real estate developers. We serve more than two million consumer, small business and commercial clients.

Position summary

Our Vienna team is growing and we are hiring a Customer Service Team Leader. Cash handling accuracy matters. You will balance your drawer at the end of every shift. This position is on site in Vienna.

Your responsibilities

• Process deposits, withdrawals, transfers and loan payments accurately.
• Keep your work area secure and follow opening and closing procedures.
• Follow BSA/AML and CTR procedures for large cash transactions.
• Sell cashier's checks, money orders and foreign currency orders.
• Greet customers and answer questions about accounts and services.
• Order and receive cash shipments with the head teller.
• Service the ATM and night depository under dual control.

Minimum qualifications

• 7+ years of cash handling, retail or customer service experience.
• Accurate counting and basic math.
• Must pass a background check and credit check.
• High school diploma or GED.
• Friendly, professional manner with customers.
• Able to stand for long periods.

Nice to have

• Notary public.
• College coursework in business or finance.
• Jack Henry SilverLake or Fiserv teller systems.

Schedule: Monday to Friday, 8:30 AM to 5:30 PM, with rotating Saturdays 9:00 AM to 12:00 PM

Rate: €2,900 - €3,600 monthly

What we offer

• Company pension scheme.
• 30 days of annual leave.
• Christmas bonus.
• Childcare allowance.
• Flexible working hours.

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sumacline.