Customer Service Team Leader

Bloomington Bank is a regional bank with over 200 branches and 108,800 employees across Illinois. Our commercial banking group lends to manufacturers, health systems and real estate developers.

The position

Bloomington Bank is hiring a Customer Service Team Leader for our Santiago location. Looking for friendly, careful people with cash handling or retail experience. Cash handling accuracy matters. You will balance your drawer at the end of every shift.

Your responsibilities

• Sell cashier's checks, money orders and foreign currency orders
• Order and receive cash shipments with the head teller
• Greet customers and answer questions about accounts and services
• Meet monthly referral goals
• Service the ATM and night depository under dual control
• Refer customers to personal bankers for loans, new accounts and other products

Qualifications

• 7+ years of cash handling, retail or customer service experience
• Comfortable using a computer and learning teller software such as Jack Henry or Fiserv
• Able to stand for long periods
• Friendly, professional manner with customers
• Must pass a background check and credit check

Nice to have

• Bilingual English and Spanish
• Experience with sales or referral goals

Schedule: Monday to Friday, 10:00 AM to 6:30 PM

Perks and benefits

• Private health insurance
• Annual bonus
• Life insurance
• Meal vouchers
• 13th-month bonus

Please submit your CV in English.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bloomington Bank Inc..