Customer Service Specialist

Who we are

Since 1917, the firm has opened offices in more than 30 cities. Delivery centres in Pennsylvania and overseas support large implementation programs.

Orwin Advisory has an opening for a Customer Service Specialist. Hourly pay plus quarterly performance bonus, health benefits after 60 days and paid time off. Looking for patient people who can follow a process, type while they talk and stay polite with upset callers. The work is on site and cannot be done remotely.

Key responsibilities

• Explain bills and payment options and take payments over the phone
• Follow scripts and required disclosures on recorded lines
• Look up orders, accounts and shipping status in the CRM and order system
• Call customers back on open issues within the promised timeframe

Qualifications

• 3+ years of customer service, retail, hospitality or call centre experience
• Clear speaking voice and good listening skills
• Reliable attendance. Schedule adherence is tracked
• Typing speed of at least 35 WPM
• Must pass a background check

Schedule: Tuesday to Saturday, 9:00 AM to 5:30 PM

What we offer

Salary: ₪9,100 to ₪11,000 monthly

• Pension
• Study fund (Keren Hishtalmut)
• Meal card
• Car allowance

Relocation support is available for the right candidate.

We may close the role early, so do not wait too long to apply.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Orwin Advisory Inc..