Customer Service Representative

Most clients live within an hour's drive and come in for reviews twice a year. Thickethall Lending is hiring for its Billing team in Anaheim. Full-time and part-time shifts available. Hourly pay plus quarterly performance bonus, health benefits after 60 days and paid time off. We work hybrid out of Anaheim, usually three days in, two days remote.

The job includes: notice repeat problems and report them to your team lead; answer inbound calls, live chats and emails from a queue; explain bills and payment options and take payments over the phone; call customers back on open issues within the promised timeframe.

Requirements

• 3+ years of customer service, retail, hospitality or call center experience
• Reliable attendance. Schedule adherence is tracked

Schedule: Part-time, 20 to 25 hours per week including Saturdays.

Salary: $22.50 to $24.50 per hour

We offer referral program, profit sharing, cell phone reimbursement, medical, dental and vision insurance and health insurance.

This position requires a background check.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Thickethall Lending.