Customer Service Representative II

About the job

Everyone does a bit of everything, from stocking to cashiering. Electrodomésticos Montaña is hiring for its operations team in Madrid. Full-time and part-time shifts available. This role is fully remote within Spain.

Complete required training and quality coaching sessions
Document every interaction in Zendesk or Salesforce Service Cloud
Update customer records accurately
Explain bills and payment options and take payments over the phone

Who you are

5+ years of customer service, retail, hospitality or call centre experience
Reliable attendance. Schedule adherence is tracked
High school diploma or GED

Schedule: Monday to Friday, 11:00 AM to 7:30 PM.

We offer paid training, private health insurance, remote work allowance, employee discount, flexible remuneration plan, training budget and meal vouchers.

We may close the role early, so do not wait too long to apply.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Electrodomésticos Montaña S.L..