Customer Service Advisor

Konkan Mutual Insurance is hiring for its operations team in Bengaluru. Full-time and part-time shifts available. You can work from home anywhere in India. We have no office requirement. Equipment is provided, including a laptop.

Responsibilities:

• Call customers back on open issues within the promised timeframe.
• Update customer records accurately.
• Follow scripts and required disclosures on recorded lines.
• Notice repeat problems and report them to your team lead.
• Process returns, exchanges, refunds and address changes.

Skills and experience:

• 2+ years of customer service, retail, hospitality or call centre experience.
• Clear speaking voice and good listening skills.
• Comfortable using multiple screens and systems at the same time.

Pay and benefits:

Pay: ₹5,00,000 to ₹6,00,000 per annum

• Internet reimbursement.
• Accommodation provided.
• Health insurance for you and your family.
• Gratuity.
• Provident fund.

A bit about us:

Every account manager handles a full book, from quotes to renewals to claims questions. Still family owned, 30 years on. We close at 3 p.m. on Fridays in the summer.

Include your expected salary and earliest start date with your application.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Konkan Mutual Insurance.