Customer Service Advisor

About the job

Second-generation ownership: the founder's daughter runs the agency now. Paid training for the first two weeks. After that you will handle 40 to 60 contacts per shift. The Customer Service Advisor answers customer calls, chats and emails about orders, billing and account changes. Fully remote. You can work from anywhere in India. Reliable internet and a power backup are a must.

Update customer records accurately
Explain bills and payment options and take payments over the phone
Complete required training and quality coaching sessions

What you'll need:

3+ years of customer service, retail, hospitality or call centre experience
Reliable attendance. Schedule adherence is tracked

Schedule: Four 10-hour shifts, rotating weekend day.

Salary: ₹4.5-5 LPA

We offer gratuity, health insurance for you and your family, provident fund, accommodation provided, internet reimbursement, paid leave and overtime pay.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Banerjee Benefits Pvt Ltd.