Customer Service Adviser

About the job

Beverages are bottled and canned on two high-speed lines. Heronhold Kitchens is hiring a Customer Service Adviser for our Tampere location. Looking for patient people who can follow a process, type while they talk and stay polite with upset callers. The work is on site and cannot be done remotely.

The job includes: process returns, exchanges, refunds and address changes; look up orders, accounts and shipping status in the CRM and order system; follow scripts and required disclosures on recorded lines.

You'll need

3+ years of customer service, retail, hospitality or call centre experience
Basic computer skills (Windows, Outlook, web browsers)
Typing speed of at least 35 WPM
High school diploma or GED

Schedule: Four 10-hour shifts, rotating weekend day.

€1,800 - €2,100 monthly

We offer occupational pension, five weeks of annual leave, flexible working hours, wellness allowance and overtime compensation.

Candidates must be eligible to work in Finland.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Heronhold Kitchens Oy.