Customer Service Adviser

About the job

Most of our gift and home lines come from makers in Tamil Nadu. Looking for a Customer Service Adviser who wants to stay somewhere for a while. Looking for patient people who can follow a process, type while they talk and stay polite with upset callers. Fully remote. You can work from anywhere in India. Please make sure you have dependable internet and backup power.

The job includes: update customer records accurately; follow scripts and required disclosures on recorded lines; look up orders, accounts and shipping status in the CRM and order system; complete required training and quality coaching sessions.

You'll need:

3+ years of customer service, retail, hospitality or call centre experience
Reliable attendance. Schedule adherence is tracked
Able to sit at a workstation and wear a headset for a full shift

Schedule: Monday to Friday, 8:00 AM to 4:30 PM.

We offer health insurance for you and your family, provident fund and paid leave.

Please mention your notice period and expected salary.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Deshpande & Sons Sports Pvt Ltd.