Customer Service Adviser

Everyone here is salaried. Chesapeake Investment Partners is hiring for its operations team in Dhaka. Full-time and part-time shifts available. We are headquartered in Chesapeake and have been hiring remotely since 2020. You will be employed through our employer-of-record partner in Bangladesh, with a local contract and salary paid in taka. You will need at least 4 hours of overlap with US Eastern time. Reliable internet and a power backup are a must.

• Process returns, exchanges, refunds and address changes.
• Answer inbound calls, live chats and emails from a queue.
• Follow scripts and required disclosures on recorded lines.
• Explain bills and payment options and take payments over the phone.

About you

• Comfortable using multiple screens and systems at the same time.
• Clear speaking voice and good listening skills.

Schedule: Tuesday to Saturday, 9:00 AM to 5:30 PM.

Compensation: BDT 68,000 - BDT 76,000 a month

We offer home office setup budget, co-working space stipend, paid sick days, annual learning budget and annual team retreat.

Include your expected salary and earliest start date with your application.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chesapeake Investment Partners, Inc..