Customer Care Representative (Remote)

About the job

Hickorygate Technologies is a 43-person software shop in Arlington. Hickorygate Technologies has an opening for a Customer Care Representative (Remote). This is a phone-heavy role with set schedules. Breaks and lunch are scheduled by workforce management. Fully remote. You can work from anywhere in the US.

The job includes: follow scripts and required disclosures on recorded lines; transfer calls to the right department with a warm handoff; answer inbound calls, live chats and emails from a queue.

Skills and experience

Typing speed of at least 35 WPM.
Able to sit at a workstation and wear a headset for a full shift.

Schedule: Four 10-hour shifts, rotating weekend day.

$20.00 - $24.00/hr

We offer health, dental and vision coverage starting on day one, 401(k) with 4% match and 11 paid holidays.

Offers are contingent on a background check and drug screen.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hickorygate Technologies, LLC.