Customer Care Representative

Everyone helps load trucks in the morning. Counter opens at 6:30 a.m. for contractors. We need a Customer Care Representative. This is a part-time position based in Olathe, Kansas.

Paid training for the first two weeks. After that you will handle 40 to 60 contacts per shift. This is a fully remote position open to candidates anywhere in the US.

What you'll do

• Document every interaction in Zendesk or Salesforce Service Cloud
• Complete required training and quality coaching sessions
• Escalate complaints that need a supervisor or another department
• Answer inbound calls, live chats and emails from a queue

Qualifications

• 2-4 years of customer service, retail, hospitality or call center experience
• Clear speaking voice and good listening skills
• Reliable attendance. Schedule adherence is tracked

Job Type: Part-time

Pay: $20.50 - $24.00 per hour

Expected hours: 16 - 24 per week

Benefits:

• 401(k) matching
• Health insurance
• Uniforms
• Life insurance
• Employee assistance program

Schedule:

• No weekends
• Monday to Friday

Work Location: Remote

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hazelhaven Trading Company.