Client Account Manager

Who we are:

Since 1999, the agency has supplied office and administrative temps to businesses in Michigan. Payroll, workers' compensation and onboarding for every associate are handled by our back office. Founded in 1999, we now have 60 employees. Recruiters are measured on fills, starts and retention past 90 days.

We are adding a Client Account Manager to our operations team. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Remote within the US. The team meets in Lansing once a quarter, travel covered. Hours are flexible, with one short team call each morning.

Key responsibilities:

• Run quarterly business reviews covering usage, spend and upcoming needs.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.
• Coordinate with customer success and support on at-risk accounts.
• Prepare quotes and pricing proposals in Salesforce CPQ.

Qualifications:

• 3-5 years in account management, sales or another client-facing commercial role.
• Proficient in Salesforce or a comparable CRM.
• Comfortable having pricing and renewal conversations with senior buyers.

What we offer:

• Medical, dental and vision insurance.
• 401(k) with 4% match.
• 11 paid holidays.

No recruitment agencies, please.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Westside Employment Services LLC.