Client Account Manager

Peak season hiring adds several thousand seasonal workers each fall. Our fulfillment centres ship millions of e-commerce orders each month. Climate-controlled building, which matters in August.

The role:

We are adding a Client Account Manager to our Retail team. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Remote, open to candidates across Portugal. A quiet workspace and good internet are required.

Essential duties and responsibilities:

• Prepare quotes and pricing proposals in Salesforce CPQ.
• Run quarterly business reviews covering usage, spend and upcoming needs.
• Negotiate price increases and contract terms at renewal.
• Maintain accurate account plans, contacts and opportunity stages in Salesforce.
• Report monthly on retention, churn risk and open pipeline.

Required qualifications:

• 2-4 years in account management, sales or another client-facing commercial role.
• Proficient in Salesforce or a comparable CRM.
• Valid driver's licence.
• Willing to travel up to 25%.
• Organised, with a system for tracking dozens of open items across accounts.
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Comfortable having pricing and renewal conversations with senior buyers.

Compensation: €1,400 to €1,800 monthly

What you get:

• Private health insurance.
• Meal vouchers.
• Flexible start and finish times.
• Training budget.
• Life insurance.
• Remote work allowance.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Weaverpost Lda..