Client Account Manager

Stations in Oregon include network affiliates and independent stations. Corporate functions, including digital product and ad operations, are based in Portland. Breaking news means staying late, and comp time makes up for it.

ABOUT THE ROLE:

The Client Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. Fully remote. You can work from anywhere in the US. Normal working hours, Monday to Friday.

RESPONSIBILITIES:

• Prepare quotes and pricing proposals in Salesforce CPQ
• Forecast renewals and expansion revenue monthly
• Negotiate price increases and contract terms at renewal
• Escalate service issues internally and follow them to resolution
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M

WHAT YOU NEED:

• 2+ years in account management, sales or another client-facing commercial role
• Willing to travel up to 25%
• Proficient in Salesforce or a comparable CRM
• Organized, with a system for tracking dozens of open items across accounts
• Clear written and verbal communication
• Valid driver's license
• Bachelor's degree in business or a related field, or equivalent experience

NICE TO HAVE:

• History of negotiating multi-year renewals
• Familiarity with Gainsight or ChurnZero
• Salesforce CPQ experience
• Background in distribution, manufacturing or SaaS

The base pay range for this position is $77,000 - $92,000 per year. Actual pay depends on experience, skills and location.

BENEFITS:

• Health insurance
• 401(k) with a 100% match up to 5%
• Paid holidays
• 401(k) with 4% match
• Professional development budget
• Medical, dental and vision insurance

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Trestleflow Media.