Client Account Manager

Executive search and RPO were added in the last decade, alongside the core temp business. We put over 80,000 people to work each week in industrial, office, IT and healthcare roles. Family owned and operated since 1977.

Overview

We are creating this position because the workload has grown. Treadwell Talent is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Remote within the US. The team meets in New York City once a quarter, travel covered. Normal working hours, Monday to Friday.

Job duties

• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Escalate service issues internally and follow them to resolution
• Coordinate with customer success and support on at-risk accounts
• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Track competitor activity inside your accounts
• Resolve billing disputes with finance and keep the customer updated until closed

Qualifications

• Willing to travel up to 25%
• Comfortable having pricing and renewal conversations with senior buyers
• Proficient in Salesforce or a comparable CRM
• Organized, with a system for tracking dozens of open items across accounts
• Clear written and verbal communication

Preferred qualifications

• Background in distribution, manufacturing or SaaS
• History of negotiating multi-year renewals

$44.50 to $53.50 per hour

Compensation and benefits

• Referral program
• Home office stipend

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applicants must be authorized to work in the U.S.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Treadwell Talent.