Client Account Manager

A bit about us

Rupali Staffing is a national staffing firm with 700 internal employees and more than 200 branches. Branch, recruiting centre and onsite teams are backed by a central payroll and compliance group in Rajshahi.

Rupali Staffing has an opening for a Client Account Manager. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Fully remote. You can work from anywhere in Bangladesh. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

Day to day

Resolve billing disputes with finance and keep the customer updated until closed. Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M. Renew annual contracts on time, starting the conversation at least 90 days ahead. Identify upsell and cross-sell opportunities and work them through to close. Run quarterly business reviews covering usage, spend and upcoming needs.

What you'll need

3-5 years in account management, sales or another client-facing commercial role. Proficient in Salesforce or a comparable CRM. Valid driver's licence. Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables). Organised, with a system for tracking dozens of open items across accounts.

Why work with us

Salary range: BDT 43,000 - BDT 55,000 per month

Medical insurance. Provident fund. Paid leave. Fuel allowance. Life insurance.

We may close the role early, so do not wait too long to apply.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Rupali Staffing.