Client Account Manager

We have been writing policies for the same farms and small businesses since 1973. We are backfilling a position after an internal move. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. We are headquartered in Waco and have been hiring remotely since 2020. We hire in the Netherlands through an employer of record, so this is a regular full-time job with local payroll and statutory benefits. You will need at least 4 hours of overlap with US Central time. You need a reliable internet connection and somewhere quiet to work.

The job includes: renew annual contracts on time, starting the conversation at least 90 days ahead; resolve billing disputes with finance and keep the customer updated until closed; escalate service issues internally and follow them to resolution.

Who you are

2-4 years in account management, sales or another client-facing commercial role. Valid driver's licence. Clear written and verbal communication.

Salary: €3,400-€3,900 per month

We offer annual salary review, wellness allowance, flexible hours and 20 days paid time off.

Include your expected salary and earliest start date with your application.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RMA Insurance Group.