Client Account Manager

The company:

Most of our volume is retail, with a small specialty pharmacy for oncology and HIV patients.

Based in St. Paul with some travel for quarterly business reviews. RJ Rx is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth.

Duties:

• Track competitor activity inside your accounts
• Report monthly on retention, churn risk and open pipeline
• Escalate service issues internally and follow them to resolution
• Visit key customers on site a few times per year

Who you are:

• 3+ years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Proficient in Salesforce or a comparable CRM
• Willing to travel up to 25%
• Organized, with a system for tracking dozens of open items across accounts
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)

Preferred qualifications:

• Background in distribution, manufacturing or SaaS
• Familiarity with Gainsight or ChurnZero

Why work with us:

$79,000 - $95,000 annually

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Three weeks of PTO to start
• Flexible schedule
• Employee assistance program
• Professional development budget
• Paid time off

RJ Rx is an Equal Opportunity Employer, including disability and protected veteran status.

If this sounds like a fit, apply with a resume. A cover letter is optional.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RJ Rx LLC.