Client Account Manager (Remote)

Role overview:

The Client Account Manager (Remote) manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell.

Main duties:

• Track competitor activity inside your accounts.
• Report monthly on retention, churn risk and open pipeline.
• Identify upsell and cross-sell opportunities and work them through to close.
• Coordinate with customer success and support on at-risk accounts.
• Renew annual contracts on time, starting the conversation at least 90 days ahead.

Skills and experience:

• 3+ years in account management, sales or another client-facing commercial role.
• Comfortable having pricing and renewal conversations with senior buyers.
• Organized, with a system for tracking dozens of open items across accounts.

Pay and benefits:

• Health insurance.
• 401(k) with 4% match.
• Paid sick leave.
• Life insurance.

About Iron Range & Company:

We provide audit, tax and advisory services to private companies, public entities and nonprofits.

We are an equal opportunity employer. If you need an accommodation during the application process, let us know.

This position requires a background check.

We are unable to sponsor visas for this position.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Iron Range & Company LLC.