Client Account Manager - Remote

Company overview:

Our practices cover strategy, operations, technology implementation, risk and human capital. Headquartered in Nicosia, the firm is employee-owned. Founded in 1984, we now have 710 employees. We write a lot: proposals, status reports, slide decks and final reports.

Position summary:

Hadjigeorgiou Consulting is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth. Remote, open to candidates across Cyprus. You can set your own hours around a daily morning check-in. We ship you a laptop and accessories before your first day.

In this role you will:

• Escalate service issues internally and follow them to resolution
• Run quarterly business reviews covering usage, spend and upcoming needs
• Coordinate with customer success and support on at-risk accounts
• Track competitor activity inside your accounts
• Identify upsell and cross-sell opportunities and work them through to close
• Report monthly on retention, churn risk and open pipeline

You'll need:

• 3-5 years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Valid driver's licence
• Clear written and verbal communication

Perks and benefits:

€1,850 - €2,200 monthly

• Private health insurance
• Meal vouchers
• Life insurance
• Flexible remuneration plan
• Remote work allowance

This posting may close early if we receive enough applications.

Candidates must be eligible to work in Cyprus.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Hadjigeorgiou Consulting.