Client Account Manager - Remote

We advise hospitals and physician groups on revenue cycle, staffing models and payer contracts. DM Advisors helps manufacturers cut downtime and scrap through lean, Six Sigma and plant layout work. Expense reports are due every Friday, no exceptions.

THE POSITION

We want someone who knows their accounts well enough to spot a problem before the customer calls about it. DM Advisors is hiring an account manager for the Mid-Market group. Pay is base plus quarterly bonus tied to renewals and growth. Our team is spread across 17 countries. Headquarters is in Miami. Contract role, full-time hours, paid in USD at the end of each month. Core hours are 9:00 AM to 1:00 PM US Eastern. You need a reliable internet connection and somewhere quiet to work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Forecast renewals and expansion revenue monthly
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Prepare quotes and pricing proposals in Salesforce CPQ
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Identify upsell and cross-sell opportunities and work them through to close
• Escalate service issues internally and follow them to resolution

QUALIFICATIONS

• 3-5 years in account management, sales or another client-facing commercial role
• Comfortable having pricing and renewal conversations with senior buyers
• Bachelor's degree in business or a related field, or equivalent experience
• Proficient in Salesforce or a comparable CRM

BONUS POINTS

• History of negotiating multi-year renewals
• Background in distribution, manufacturing or SaaS
• Training in a sales methodology such as Sandler or Challenger

BENEFITS

• Monthly internet allowance
• Flexible hours
• Company laptop
• Monthly payments via wire transfer or Wise

Please submit your CV in English.

Duration: 6 months. Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DM Advisors.