Client Account Manager

We are a contract development and manufacturing organization making biologics and sterile injectables for drug companies. We are adding a Client Account Manager to our Distributor team. Day to day you are the commercial contact for your customers: pricing, renewals, new orders and escalations. Remote, with occasional travel to Toronto (a few times a year).

The job includes: resolve billing disputes with finance and keep the customer updated until closed; identify upsell and cross-sell opportunities and work them through to close; maintain accurate account plans, contacts and opportunity stages in Salesforce.

What you'll need

• 3+ years in account management, sales or another client-facing commercial role.
• Clear written and verbal communication.
• Valid driver's licence.
• Willing to travel up to 25%.

Compensation: $69,000-$79,000 annually

We offer extended health and dental benefits, rrsp matching, paid vacation, life insurance and paid sick days.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Reid Biosciences.