Client Account Manager

RE Assurance is a family-owned agency with 15 people in a storefront on Main Street. We have been family run since 1989.

RE Assurance is hiring a Client Account Manager for our Philadelphia location. This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. This position is on site in Philadelphia.

Key responsibilities

• Report monthly on retention, churn risk and open pipeline
• Escalate service issues internally and follow them to resolution
• Track competitor activity inside your accounts
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Prepare quotes and pricing proposals in Salesforce CPQ
• Visit key customers on site a few times per year
• Run quarterly business reviews covering usage, spend and upcoming needs

Skills and experience

• 2+ years in account management, sales or another client-facing commercial role
• Bachelor's degree in business or a related field, or equivalent experience
• Willing to travel up to 25%
• Comfortable having pricing and renewal conversations with senior buyers
• Organized, with a system for tracking dozens of open items across accounts

What we offer

• Health, dental and vision coverage starting on day one
• 401(k) with company match
• Paid time off
• Annual bonus

RE Assurance provides equal employment opportunities to all employees and applicants.

We are not working with agencies on this role.

We review applications on a rolling basis.

Start: Flexible.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at RE Assurance.