Client Account Manager

THE POSITION

Pinecrest Supply Chain is hiring an account manager for the operations group. Pay is base plus quarterly bonus tied to renewals and growth.

DUTIES

• Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M
• Forecast renewals and expansion revenue monthly
• Run quarterly business reviews covering usage, spend and upcoming needs
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Escalate service issues internally and follow them to resolution
• Track competitor activity inside your accounts
• Negotiate price increases and contract terms at renewal

REQUIRED QUALIFICATIONS

• 3-5 years in account management, sales or another client-facing commercial role
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Clear written and verbal communication
• Comfortable having pricing and renewal conversations with senior buyers
• Experience owning revenue targets for existing customers

BENEFITS

Expected salary range: $72,000-$97,000 annually, plus bonus eligibility.

• Health insurance
• 401(k) with a 100% match up to 5%
• 11 paid holidays
• Profit sharing
• 401(k) with company match
• Annual bonus

WHO WE ARE

Cross-docking and transloading happen at our yard near the port. Our freight forwarding team handles ocean and air imports, customs clearance and drayage. We have been family run since 1976. Casual dress unless you are visiting a customer.

Pinecrest Supply Chain provides equal employment opportunities to all employees and applicants.

Please include a short note on why this role interests you.

Most hires start within two to three weeks of an offer.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pinecrest Supply Chain.