Client Account Manager

Role overview:

This is not a new-logo role. You will own around 60 accounts and be measured on retention and expansion. Parkside Employment Services is hiring an account manager for the Key Accounts group. Pay is base plus quarterly bonus tied to renewals and growth. Our headquarters is in Brownsville, and about a third of the team works remotely from other countries. You will join as an independent contractor on a long-term agreement. Payment is monthly in USD. You will need at least 4 hours of overlap with US Central time. We ship you a laptop and accessories before your first day.

Essential duties and responsibilities:

• Run quarterly business reviews covering usage, spend and upcoming needs
• Negotiate price increases and contract terms at renewal
• Escalate service issues internally and follow them to resolution
• Report monthly on retention, churn risk and open pipeline
• Resolve billing disputes with finance and keep the customer updated until closed

About you:

• 2-4 years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Proficient in Salesforce or a comparable CRM
• Experience owning revenue targets for existing customers

What we offer:

$1,550-$2,050/month

• Company laptop
• Monthly internet allowance
• Annual rate review
• Long-term engagement

About the company:

The company also runs onsite programs, where our staff manage hiring and attendance inside a client's facility. Most of our associates work first and second shift in plants within 30 miles of the branch. Commission is paid monthly on gross margin.

Applications are reviewed on a rolling basis.

Duration: 12 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Parkside Employment Services.