Client Account Manager

Our managed service programs handle contingent labour for large employers across multiple sites. Founded in 1977, we now have 620 employees. Bullpen seating, plenty of noise, and a whiteboard of open orders.

Nickelbench Talent is looking for a Client Account Manager to join a small, steady team. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. Remote within Austria. The team meets in Vienna once a quarter, travel covered. Normal working hours, Monday to Friday. Equipment is provided, including a laptop.

What you'll do

• Escalate service issues internally and follow them to resolution
• Resolve billing disputes with finance and keep the customer updated until closed
• Negotiate price increases and contract terms at renewal
• Forecast renewals and expansion revenue monthly
• Maintain accurate account plans, contacts and opportunity stages in Salesforce

What you'll need

• 2+ years in account management, sales or another client-facing commercial role
• Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables)
• Proficient in Salesforce or a comparable CRM

What you get

Compensation: €2,700-€3,400 monthly

• Company pension scheme
• 30 days of annual leave
• JobRad bike leasing
• Flexible working hours
• Childcare allowance
• Meal allowance
• Urban Sports Club membership

Candidates must be eligible to work in Austria.

The posting will close once we have a strong shortlist.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Nickelbench Talent e.U..