Client Account Manager

Customers include energy companies, utilities and heavy equipment makers. We make compressors, generators and power equipment sold through distributors worldwide. Founded in 1969, we now have 4,900 employees. Most of the floor leads started as machine operators.

Job summary:

This is a new position created as the team has grown over the last year. ND Industries is hiring an account manager for the Distributor group. Pay is base plus quarterly bonus tied to renewals and growth. The Client Account Manager manages a book of existing customers, renews their contracts and grows revenue through upsell and cross-sell. This is a fully remote position open to candidates anywhere in Australia.

What you'll be doing:

Escalate service issues internally and follow them to resolution. Manage a portfolio of 50 to 80 existing accounts with combined annual revenue around $3M. Coordinate with customer success and support on at-risk accounts. Prepare quotes and pricing proposals in Salesforce CPQ.

Requirements:

3+ years in account management, sales or another client-facing commercial role. Valid driver's licence. Experience owning revenue targets for existing customers. Willing to travel up to 25%. Bachelor's degree in business or a related field, or equivalent experience.

Perks and benefits:

Pay: $81,000 to $96,000 per annum

Superannuation on top of salary. Paid parental leave. Salary packaging. Additional leave days.

Shortlisting will begin immediately.

Aboriginal and Torres Strait Islander people are encouraged to apply.

Start: Within 30 days.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at ND Industries Ltd.