Client Account Manager

A bit about us:

Accounting and finance professionals make up a growing share of placements. Payroll, workers' compensation and onboarding for every associate are handled by our back office. Branch hours are 7:30 to 5, with one person on call for after-hours orders.

We are backfilling a position after an internal move. Mullion Talent is hiring an account manager for the Channel group. Pay is base plus quarterly bonus tied to renewals and growth. Remote within the US. The team meets in Columbia once a quarter, travel covered. Hours are flexible, with one short team call each morning.

What you'll be doing:

• Forecast renewals and expansion revenue monthly
• Escalate service issues internally and follow them to resolution
• Track competitor activity inside your accounts
• Renew annual contracts on time, starting the conversation at least 90 days ahead
• Report monthly on retention, churn risk and open pipeline
• Maintain accurate account plans, contacts and opportunity stages in Salesforce
• Negotiate price increases and contract terms at renewal

Required qualifications:

• 3+ years in account management, sales or another client-facing commercial role
• Clear written and verbal communication
• Proficient in Salesforce or a comparable CRM
• Willing to travel up to 25%
• Organized, with a system for tracking dozens of open items across accounts
• Comfortable having pricing and renewal conversations with senior buyers

Perks and benefits:

Pay range: $72,000 - $99,000/year. Final offer will depend on experience.

• Health insurance
• 401(k) with a 100% match up to 5%
• Paid holidays
• Gym membership reimbursement

Mullion Talent is an Equal Opportunity Employer, including disability and protected veteran status.

Applicants must be authorized to work in the U.S.

New hires usually start two to three weeks after accepting an offer.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mullion Talent.