Client Account Manager

Overview

Mid-Valley Building Supply is looking for a Client Account Manager to join a small, steady team. We want someone who knows their accounts well enough to spot a problem before the customer calls about it. We work hybrid out of Edmond, usually three days in, two days remote.

Job duties

Track competitor activity inside your accounts. Renew annual contracts on time, starting the conversation at least 90 days ahead. Prepare quotes and pricing proposals in Salesforce CPQ. Report monthly on retention, churn risk and open pipeline. Coordinate with customer success and support on at-risk accounts. Identify upsell and cross-sell opportunities and work them through to close. Escalate service issues internally and follow them to resolution.

Qualifications

3-5 years in account management, sales or another client-facing commercial role. Clear written and verbal communication. Comfortable having pricing and renewal conversations with senior buyers. Experience owning revenue targets for existing customers. Bachelor's degree in business or a related field, or equivalent experience. Solid Excel skills for pricing and account analysis (VLOOKUP, pivot tables).

Preferred

Background in distribution, manufacturing or SaaS. Second language. Salesforce CPQ experience.

Benefits

$68,000 - $77,000 annually

Employee discount. Profit sharing. Cell phone reimbursement. Health insurance. 401(k) with company match. 401(k) with a 100% match up to 5%.

About the company

Customers can pick up or get delivery on our own trucks.

Applicants must be authorized to work in the U.S.

Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mid-Valley Building Supply.